New Page 1
New Page 1
|
Taking the Mystery Out of Merchant Accounts
from Vertical Media October 2007 e-Newsletter
**This article
comes from contributing writer Michael Mack from Truth in Processing.
Please read along to see just how the mysterious merchant account actually works.
Visa International rules and governs the entire credit card world. The "Big Wigs" at Visa maintain
what are called "interchange rates". An interchange rate is the "bottom line" percentage of all dollars
involved in a credit card transaction that calculates out as profit for Visa International. Example: If
your customer uses a card to pay for a $100 sale at an interchange rate of 2.50%, Visa makes $2.50 from
that sale (2.50% X $100 = $2.50). But, alas, it doesn't stop there.
Visa makes these interchange rates available to banks exclusively. The banks then mark
up the interchange rates so they can make some money too. Whatever the markup above the
interchange rate is bank profit. And we ain't done yet. The banks then pass their rates
to us........the "Independent Sales Office" (ISO). Where did we come from? Well, if I may
editorialize, banks are not fond of work. Hence, they subcontract the job of promoting,
selling, and servicing merchant accounts to us, the ISO's, who in turn mark up the rate a
final time before passing it on to you. When you, the humble merchant, complete a transaction,
all of us get paid!
Fees other than the basic percentage were invented by the banks to increase merchant
account bank profits. Most merchant account sales reps will only tell you the fees that you
specifically ask about. Meaning, if you don't ask, they don't tell. Over here, we call that
withholding the truth! In a nutshell, you have to know what to ask when rate shopping for a
merchant account or you'll probably get only a fraction of the truth. The rates the reps don't
tell you about come as a surprise when you open and read your first monthly statement 30 days
later...as will be the cancellation fee imposed, if the monthly fees are not to your liking and
you ask back out.
Obviously, I would love it if all of you reading this would call and establish an account
through my sales office. Whether you call here or not, keep at hand the following list of
questions while merchant account shopping. It will save you time, money, and a few headaches.
- What is my Visa/MC percentage?
- What is my Visa/MC transaction fee?
- What is my Visa/MC minimum monthly processing fee?
- What will you charge me for Mid-Qualified transactions (government, business, rewards cards)?
- What will you charge me for Non-Qualified transactions (foreign cards)?
- What is my batch settlement fee? Is the fee per daily batch regardless of how many transactions I have, or per item/transaction?
- Is there a monthly service fee?
- Is there a monthly statement fee?
- Is there an online account viewing fee?
- What about Amex and Discover?
- Is there a contract? How long?
- Is there an early termination fee? How much? (If there is one and the rep says they will waive it-do not believe it)
- When do my rates change? Do you notify me before you raise them?
- If I am found guilty in a "chargeback" dispute, how much am I penalized?
- Will I ever be forced into a reserve account where you hold my money?
- What is the money penalty for going over my monthly dollar volume?
- If I am lucky enough to have a very large singular transaction/sale, will I be penalized? Will you freeze/hold the money for any length of time?
J. Michael Mack
Truth In Processing,
http://www.truthinprocessing.com
support@tiprocessing.com
866-553-8205
|
|
World Wide Brands
Merchant Accounts 101: Understanding Their Role
in Your E-Biz
by Chris Malta & Robin Cowie
View original article
here
What a
Merchant Account Is
In its simplest terms, a merchant account is a
bank account that allows your E-Biz to accept
credit card payments and e-checks. At a specific
time each day, your merchant account bank
receives that day’s completed transactions. They
hold the money for several days or more, to make
sure all parties involved are satisfied. During
this time, they also perform additional security
checks. If no issues arise, the bank then wires
the money into your business checking account.
What a Merchant Account Isn’t
Retailers often confuse merchant accounts with
other elements involved in their whole payment
solutions. But each element is a separate
function of a larger service; merchant accounts
are just one piece of the puzzle.
|
-
A merchant account is not a shopping cart.
Shopping cart technology is software that
simulates a physical shopping cart, in that it
allows users to “place” items in it until
they’re ready to check out, and then totals
their purchases for them.
-
A merchant account is not authorization
software.
Authorization software is the equivalent of a
digital credit terminal. It runs address
verification, sends the buyer’s information
through fraud detection filters, and ensures the
card has enough credit available for the
purchase. Authorization software makes instant
approval possible.
|
|
When
you’re looking at solution providers, be sure that
all three elements — your merchant account, shopping
cart, and authorization software — are compatible
with one another. They all need to be integrated, in
order for you to have that seamless payment solution
you’re looking for.
Is It
Hard to Get Approved for a Merchant Account?
Every institution has different policies and
requirements for getting approved. Some want your
corporation papers, your Tax ID, and your business
banking account information at the time you apply.
Others are more lenient, even to the point of
pre-approving your account, and allowing you to
activate it when you have everything ready.
Getting approved can be especially challenging if
you have poor credit history. However, some
institutions will permit you to have a co-signer.
According to Michael Mack,
of TruthInProcessing.com, his company was
set up to help the new business owner. Says Mack,
“We’ve structured our business in that fashion. Less
than one-half of one percent of all our merchant
account applicants, since the inception of our
company, have been turned down.”
Don’t Lose that Sale — Why You Need a Merchant
Account
Shoppers are likely to move on to another site if
you don’t offer their preferred payment option.
That’s why, even if you have a PayPal account, you
still need the flexibility a merchant account gives
your buyers. You’ll lose the majority of your
customers who aren’t PayPal members if you don’t
make that option available to them. Most people
won’t take the time to muddle through PayPal’s
alternate solutions. Says Mack, “If it takes five
minutes to find the product and buy it, but fifteen
minutes to pay, they’re going to go somewhere else.
In a sense, having a merchant account is just a part
of providing good customer service.”
|
Co-Op America

We have recently been welcomed into the Co-Op America neighborhood!
We
strive to help businesses practice and promote sustainability and social justice. Like you, we are busy
creating a better world.
|
|
|